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  • Invoices and Delivery Notes
    • Purchase Orders, Invoices and Delivery Notes
    • Delivery Notes
    • Invoices
    • Invoices and Delivery Notes Quiz
      5 questions
  • Contracts
    • FIDIC – Introduction
    • FIDIC – Contracts and Agreements
    • Contracts Quiz
      5 questions
  • Estimates and Quotations
    • Estimates and Quotations: Introduction
    • Written Estimate
    • Disclaimers
    • Written Quotation
    • Written Confirmation
    • Preparing a Tender
    • Estimates and Quotations Quiz
      10 questions
  • Variation Orders
    • Variations in Construction Contracts 1
    • Variations in Construction Contracts 2
    • Variations in Construction Contracts 3
    • Variation Orders Quiz
      5 questions
  • Site Organisation
    • Co-ordination of Trades 1
    • Co-ordination of Trades 2
    • Organising Site Welfare 1
    • Organising Site Welfare 2
    • Organising Site Welfare 3
    • Organising Site Welfare 4
    • Organising Site Welfare 5
    • Example Site Hierarchy
    • First and Second Fix operations
    • Setting Out – Generic House Build 1
    • Setting Out – Generic House Build 2
    • Setting Out – Generic House Build 3
    • Setting Out – Generic House Build 4
    • Setting Out – Generic House Build 5
    • Site Induction
    • Self Certification Schemes 1
    • Self Certification Schemes 2
    • Self Certification Schemes 3
    • Site Organisation Quiz
      10 questions
  • Communication Methods
    • Communication Methods: Introduction
    • Oral Communication
    • Active Listening
    • Signs of Active Listening
    • Verbal Signs of Attentive or Active Listening 1
    • Verbal Signs of Attentive or Active Listening 2
    • Verbal Signs of Attentive or Active Listening 3
    • Written Communication
    • Body Language
    • Body Language Explained 1
    • Body Language Explained 2
    • Communication Methods Quiz
      5 questions
  • Conflict
    • Common Sources of Conflict
    • Sources of Conflict
    • Time
    • Cross Purposes
    • Variation
    • Two Sides of Conflict
    • Conflict Resolution Styles 1
    • Conflict Resolution Styles 2
    • Conflict Handling Intentions
    • Summary
    • Conflict Quiz
      10 questions
  • Operation and Maintenance Manual
    • Operation and Maintenance Manual: Introduction
    • Contents of Manual
    • Maintenance Manual
    • Installation Specifications
    • Manufacturers Information
    • Handover Logs
    • Handover to the Client
    • Other Information to Handover to the Client
    • Operation and Maintenance Manual Quiz
      5 questions
  • Drawings, Plans and Diagrams
    • Architectural Drawing
    • Architectural Drawing – Floor Plans
    • Site Plan 1
    • Site Plan 2
    • Architectural Drawing – Elevation
    • Architectural Drawing – Cross Section
    • Orthographic Projections
    • Isometric projections
    • Perspective Drawings
    • Drawings, Plans and Diagrams Quiz
      10 questions
  • Electrical Circuit Symbols
    • Wires and Connections
    • Power Supplies
    • Output Devices
    • Switches
    • Resistors
    • Capacitors
    • Meters & Oscilloscope
    • Electrical Installation Symbols
    • Electrical Circuit Symbols Quiz
      10 questions
  • Electrical Test Certificates and Records
    • Electrical Test Certificates and Records: Introduction
    • Regulation 610.1
    • Known Reference Source
    • Calibration Check Box
    • Example Calibration Records
    • Calibration Certificate
    • Minor Works Certificate
    • Electrical Installation Certificate (EIC)
    • Electrical Installation Condition Report (EICR) 1
    • Electrical Installation Condition Report (EICR) 2
    • Schedule of Inspections
    • Schedule of Test Results
    • Electrical Test Certificates and Records Quiz
      10 questions
  • Graphical Representations of Information
    • Spreadsheets
    • Charts & Graphs – Bar Charts
    • Charts & Graphs – Pie Charts
    • Charts & Graphs – Line or Scatter Graphs
    • Critical Path Analysis
    • Graphical Representation of Information Quiz
      5 questions
  • End of Module Quiz
    • End of Module Quiz
      30 questions
  • End of Module
    • Congratulations!

Module 3 – Overseeing and Organising the Work Environment

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